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Quality Standards

Quality Policy Statement – ISO 9001 : 2008 Certified

ROC operates the following Quality policy and objectives, which support the company’s overall vision:

  • To be the leading global provider of Human Capital Management solutions 
  • To make Human Capital Management a business priority

Quality Policy & Objectives:

ROC is committed to maintaining a best practice Quality Management System in line with ISO 9001: 2008 standards.

This will be reviewed at regular intervals to ensure that it supports the need of our business moving forward.

ROC is committed to achieving the following objectives through the pro-active use of a Quality Management System.

  • To understand our customer’s business objectives and the expected project benefits.
  • To pro-actively manage and collaborate on quality with our partners to achieve our customer’s objectives.
  • To deliver consistently high levels of customer satisfaction.
  • To pro-actively seek feedback from customers, partners and employees on our performance.
  • To continually improve project and service delivery through continuous improvement techniques.
  • To continually develop and invest in our people.
  • To ensure that our senior people have quality objectives as part of our incentive plans.
  • To be recognised as a trusted third party supplier.
  • To adopt partner software quality principles in the way we do business.
  • To perform independent governance reviews on projects.

ROC is committed to monitoring the achievement of its quality objectives on a regular basis and to implement corrective action plans as necessary.

Quality Policy Statement – ISO 14001 : 2004 Certified

ROC Systems Consultancy Ltd commits to achieving the highest standards with regards to environmental matters arising out of our activities. It is the intention of ROC Systems Consultancy Ltd to be at the forefront of our industry. An integral element of this sensitivity to environmental issues is that it may affect not only our employees but also our neighbours.

The company is committed in ensuring continued compliance with all relevant environmental legislation, regulations, codes of practice and other standards to which the company subscribes.

When determining priorities for the allocation of resources, environmental objectives shall be given equal consideration with all other objectives.

All managers and employees have duties and responsibilities under this policy, and in order to ensure these are met regular reviews of environmental performance will he carried out

Aims of the Policy

ROC Systems Consultancy Ltd recognises that protection of the environment requires commercial activity to be conducted in a sustainable manner and we are fully committed to best environmental practice and take responsibility for our environmental performance.

ROC Systems Consultancy Ltd has acknowledged these responsibilities by publishing a health safety and environmental policy and is committed to implementing the actions stated this policy. In order to achieve this objective, ROC Systems Consultancy Ltd is;

  • Establishing health, safety and environmental policies for which management has ultimate responsibility and which forms part of ROC Systems Consultancy Ltd business plans.
  • Developing a comprehensive Environmental Management System (EMS), which ensure compliance with all relevant environmental legislation, regulations, codes of practice and any other standard to which the company subscribes. ROC Systems Consultancy Ltd is also committed to the prevention of pollution. The EMS will evaluate the ROC Systems Consultancy Ltd environmental impacts resulting in the setting of clear objectives with the aim of establishing continual environmental improvement in environmental performance. ROC Systems Consultancy Ltd overall performance will be monitored by regular audits and annual reviews.
  • Intent on integrating environmental management with health and safety management at ROC Systems Consultancy Ltd.

Quality Policy Statement – ISO 27001 : 2013 Certified

ROC Systems Consultancy Ltd. is focussed on delivering high quality solutions and one of the areas that is key to take account of in the digital age is that of information security.

Through ISO 27001 certification ROC has been assessed as being able to apply an Information Security Management System that provides a systematic approach in establishing, implementing, operating, monitoring, reviewing, maintaining and improving information security within an organisation in order to meet organisational objectives.

The approach is holistic and looks to account for not only the technological aspects of information security but also the processes that generate, produce and maintain the information as well as the people who work within and make use of the processes and technology. The approach combines operational and strategic needs across virtual and physical environments in a coherent, consistent and cost effective manner.